Health Comes First Player Protection Malaysia

100x Responsible Gaming — Enjoy the Entertainment, Take Care of Yourself

At 100x, we believe online entertainment should be fun — not stressful. Our commitment to responsible gaming means we provide the tools, information, and support users need to stay in control. This page outlines the principles, self-control tools, and help resources available to all users in Malaysia.

Remember: gaming is meant to be entertainment, not a solution to financial problems.

Set a Session Time Limit Set a Budget Before You Play Take Regular Breaks Available Self-Exclusion Options Active Minor Protection Professional Help Available Set a Session Time Limit Set a Budget Before You Play Take Regular Breaks Available Self-Exclusion Options Active Minor Protection Professional Help Available

100x's Commitment to Healthy Gaming

As an online entertainment platform serving users in Malaysia, 100x takes our responsibility seriously when it comes to maintaining a safe and supportive gaming environment. We don't just provide games — we also provide a framework that empowers users to make informed decisions and stay accountable for their gaming habits.

Our approach to responsible gaming covers three key areas: prevention (educating users before problems arise), self-control (tools available at any time) and support (connecting users with professional help when needed).

We encourage all users to treat the 100x platform as a form of entertainment — much like watching a film or taking part in sports — with clear time and budget limits in place. Gaming should be a leisure activity, not an obsession.

A mobile casino user in Putrajaya demonstrating responsible use of the platform
Play smart, play safe

Recognising the Signs of Risky Behaviour

Spotting unhealthy patterns early is the first step toward seeking help or making positive changes.

Early Warning Signs

Repeatedly playing longer than you originally planned.
Feeling uneasy or anxious when you're not playing.
Using money set aside for essential expenses on gaming.
Hiding gambling activity from family members or friends.
Continuing to play to "chase" money that has already been lost.

Warning Signs to Watch Out For

Gaming affecting your work performance, studies, or personal relationships.
Borrowing money or selling belongings to keep playing.
Feeling stressed, guilty, or low after every gaming session.
Unable to stop playing even when you've already decided to.
Neglecting basic needs like sleep or food because of gaming.

If you recognise any of these signs in yourself or someone you care about, take proactive steps by using the available self-control tools or contact the 100x support team. There's no shame in asking for help — it's a sign of strength, not weakness.

A dice game at Genting Highlands illustrating the importance of playing within clear limits
Set your limits before you start playing, not during

How to Set Effective Time and Budget Limits

One of the most effective ways to game responsibly is to set clear limits before starting a gaming session — not once you're already in the middle of a game. When emotions run high during play, rational decision-making tends to suffer.

Budget Limit

Decide on the maximum amount in MYR you're comfortable losing before you start. Treat this as the cost of entertainment — much like buying a cinema ticket or dining out. Never use money set aside for bills, rent, food, or emergency savings.

Time Limits

Decide how much time you want to spend gaming and stick to it. Use your device's screen time tools as a reminder. Take a break every 30 minutes — stand up, have some water, and ask yourself whether you're still genuinely enjoying the experience or just playing on autopilot.

The "Win and Stop" Rule

If you've reached your winning target, consider stopping and enjoying that achievement. Continuing to play after a big win can lead to losing it all back. Knowing when to walk away is the mark of smart gaming.

Self-Control Tools Available on the 100x Platform

We offer a range of control options that users can activate at any time through their account settings or by contacting our support team.

Deposit Limit

Set daily, weekly, or monthly deposit limits in MYR. Once a limit is reached, further deposits will not be processed until the period resets.

Break Period

Activate a break period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in to your account for any gaming activity.

Self-Exclusion

For longer-term protection, users can apply for self-exclusion by contacting the support team. This will block account access for an extended period.

Activity Notifications

Enable real-time notifications to alert you when you're approaching your time or budget limit, so you can make more mindful decisions.

To activate any of the self-control tools above, contact the 100x support team at [email protected] or access your account settings after logging in. Requests will be processed immediately and honoured without question.

Minor Protection

The 100x platform is strictly for users aged 18 and above. We take this responsibility seriously and have put measures in place to prevent underage access.

Age verification is carried out during registration, and users are required to confirm they meet the minimum age requirement. Any account suspected of belonging to an underage individual will be suspended immediately pending identity verification.

Advice for Parents and Guardians

  • Never leave your account logged in on devices shared with children.
  • Use parental control software on shared devices to block access to online gambling sites.
  • Keep your account password somewhere secure and out of reach of children.
  • Talk to your children about the risks of online gambling and why it's important to wait until they're adults.

Maintaining a Healthy Life Balance

Online gaming should only be a small part of a balanced lifestyle. Here are a few reminders to make sure your gaming activity doesn't interfere with the things that matter most:

Set aside quality time for family, friends, and activities beyond gaming.
Make sure all financial obligations are met before you start playing.
Don't use gaming as a way to cope with stress, loneliness, or personal problems.
Get enough sleep and take care of your physical health — don't sacrifice rest for gaming.
Pursue other hobbies and stay active in your social life.
Remember that game outcomes are random — never make financial plans based on winnings.

Getting Professional Help When You Need It

If you or someone you know feels that gambling is becoming a problem, seeking professional help is the right and courageous step. Several support resources are available in Malaysia:

Talian Kasih (Ministry of Women, Family and Community Development)

A helpline offering initial guidance and referrals to appropriate services. Call 15999 (24 hours).

Government Clinic or Hospital

Psychiatry departments at Malaysian public hospitals offer counselling and treatment services for behavioural addictions, including problem gambling.

100x Support

[email protected]

Our support team can help activate self-control tools, process self-exclusion requests, or provide more information about suitable help resources.

Remember: Asking for help is not a sign of weakness. Many people have successfully overcome gambling problems with the right support. The sooner help is sought, the easier recovery becomes. For platform-related enquiries, you may also reach our our FAQ page.

Your Wellbeing Comes First

Play Smart, Play with Purpose

100x is always here for you — whether you need entertainment or support. If you have questions about our self-exclusion tools or simply want to talk about your gaming experience, don't hesitate to reach out.

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